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What a useful institutional website needs

Start with the questions that students, families and staff ask most often.

Organize around real questions

Course information, admission requirements, notices and contact details deserve clear routes from the homepage. Give each topic an owner so information stays consistent.

Make mobile reading easy

Use descriptive headings, short paragraphs and readable tables. Offer important information as web content rather than relying entirely on downloadable files.

Plan for maintenance

Agree who updates notices, faculty profiles and deadlines. A useful website is an ongoing communication service, so the publishing workflow matters as much as its launch.